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customer service standards

Published on January 24, 2017 by - Dinesh Nim

At Software Ocean we follow well defined customer service standards to ensure our customers get assistance whenever they need it. Our support system involves three key support areas to maintain good after sales service standards.

We also did ISO certification to improve it further and follow systematic approach to ensure quality.

How it’s done?

Email Support

Customers can send email to for all their queries and support requirement.

CMS Support

Customers can get 24 hours online ticket based support system.

Phone Support

For all our premium customers we have phone support to answer all their queries.

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