customer service standards
Published on January 24, 2017 by - Dinesh Nim
At Software Ocean we follow well defined customer service standards to ensure our customers get assistance whenever they need it. Our support system involves three key support areas to maintain good after sales service standards.
We also did ISO certification to improve it further and follow systematic approach to ensure quality.
How it’s done?
Customers can send email to firstname.lastname@example.org for all their queries and support requirement.
Customers can get 24 hours online ticket based support system.
For all our premium customers we have phone support to answer all their queries.
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